Central CA SBDC Regional Network
Helping Your Business Start, Grow and Succeed

The Customer Connection: Service Essentials for Restaurants

Thursday, March 20, 2025 - 9:00am to 10:30am
Price: 
Free

Great customer service is the secret ingredient to a thriving restaurant. Join us for an interactive workshop with seasoned restaurateur Ben Arrona, who will share insider strategies to enhance guest interactions and build lasting customer loyalty.

In this hands-on session, you’ll learn:

  • Proven communication techniques to engage and delight guests
  • Best practices for seamless in-house and to-go service
  • How to handle customer complaints with confidence and professionalism

Whether you’re a restaurant owner, manager, or front-line staff, this workshop will equip your team with the tools to create memorable dining experiences that keep customers coming back. Don’t miss this opportunity to refine your service skills and set your restaurant apart!

The Launch Pad Grover Beach + Zoom
391 Front St St E
Grover Beach
English French German Italian Portuguese Russian Spanish

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration and a Grant with the Governor’s Office of Business and Economic Development. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA or the Governor’s Office of Business and Economic Development. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the California SBDC closest to you.